
Boothroyd Associates Ltd

Information about Boothroyd Associates Ltd
Opening hours
- sunday: 8h-17:30
- monday: 8h-17:30
- tuesday: 8h-17:30
- wednesday: 8h-17:30
- thursday: 8h-17:30
- friday: 8h-17:30
- saturday: 8h-17:30
Boothroyd Associates are a forward thinking investigations company based in Scotland, UK with offices in Glasgow and Edinburgh who are always adapting to new methods to provide clients with the best results and outcome. With over 45 years conducting investigations throughout the UK and abroad, Boothroyd Associates have the experience and knowledge to get clients results. Our investigators are a highly trained world-class tactical unit, coming from police and British military backgrounds. Boothroyd Associates really are a cut above the rest.
Boothroyd Associates Ltd: Reviews
Fantastic experience: I've been searching for an old friend with no online presence for years. Within 24 hours, Derek had found his sister's address and I was able to message her. I highly recommend this service. The cost is not at all prohibitive and absolutely worth it. Derek is intelligent, professional, and works quickly and effectively. Many thanks for what will be a fabulous reunion.
Thank you Erin. Your type of inquiry is definitely my favourite. I hope your visit to Glasgow is everything you hope it will be...
Negative experience: My experience with this company has been extremely frustrating. I’ve been calling for nearly two weeks, and every time I speak with the secretary I’m told that Derek will contact me soon. He has never called me back. Communication is non-existent and the lack of professionalism is really disappointing. If this is how they handle clients, I can’t recommend their services at all.
It is difficult responding to an anonymous review from what looks like a newly-formed account, "Fifi".
But you're right; good communication is important. That is why I strive to respond to all enquiries within a reasonable timeframe. However sometimes - for good reasons - I am unable. Failure normally results in POTENTIAL clients taking their enquiry elsewhere. ACTUAL clients are treated with discretion, honesty and sensitivity. You have never been one, making your comment about professionalism ill-informed.
Fantastic experience: Have used this company twice now and wouldn't hesitate to do so again in the future. Very good customer service and really good pricing structure for the great service they provide. Highly recommended.
Hello Gary, thank you for your support. I'm glad I could help... Derek
Fantastic experience: I connect them from US to investigate passport . I was very satisfied with their response time and results.
Fantastic experience: Derek was incredibly efficient at helping me track a missing person, and they were located and contacted within 24hrs of first contact. Great work and thank you again
Fantastic experience: I used Boothroyds to track a missing relative that I had been looking unsuccessfully for many years. Derek handled my case expertly and had a result within 2 days. Although the outcome was not what I’d hoped for Derek handled the outcome in a sensitive manner and was a consummate professional. I would have no hesitation in recommending this company. Steven
Fantastic experience: Needed an old friend traced. I had nothing to go on. They provided all the info I needed and a bit more. It also didn't cost as much as I thought. Definitely affordable
Fantastic experience: Thank you so much on a sensitive subject I wish I had phoned years ago, day one it took to find someone with hardly any info thank you so much .
Fantastic experience: Derek found my relative after many many years in less than 48 hours from the initial phone call. I was sure he was abroad, so Derek liased with associates abroad to put a trace in place. However, Derek thankfully had the foresight to check for him in the UK first. Lo and behold, he found him in the same city and even delivered a message from me at his address (all within that 48 hours). Derek was proactive, responsive, and sensitive throughout . I wouldn't hesitate to recommend.
Fantastic experience: The team at Boothroyd Associates provide exceptional service and I would recommend them to anyone looking for the services they provide. The understanding and compassion Derek showed during what was a very difficult time was massively helpful and greatly appreciated.
Fantastic experience: I wish I hadn’t procrastinated instructing a private investigator to find a long-lost loved one. Years of wasting time in trying to find him myself, my wait was at an end within 24 hours after instructing Boothroyd Associates Ltd. The fee was more than reasonable, too. A very professional firm which I wholeheartedly and without reservations recommend to anyone who is conflicted for whatever reason. Quick, professional, hassle-free and not expensive!
Fantastic experience: It is my second experience with this company and, frankely speacking I am totally estonish and highly surprised about the professionalism and rapidity of this team in solving different personal issues. I can only strongly recommend this company, there will be never no regrets.
Dear Cristi
I am so glad the team could assist you and hope we did our part in resolving the issues.
If you are in Glasgow or indeed Scotland please do visit us.
Thanks for you business.
Best wishes for the future.
Derek Alexander Managing Director
Fantastic experience: I live in Australia and was looking for some distant family. Bob was fantastic, I loved chatting to him, he is approachable, down to earth, sensitive and professional. I have no hesitation recommending his services. Thanks Bob and team for helping me.
Fantastic experience: Very open and honest advice with good management of expectations. I honestly felt that Bob wasn't in this for the money but really wanted to get results, this was evident from the initial consultation.
Dear Sam, Thank you for taking the time to leave a review it is very much appreciated. I have been helping people all my working life so helping you with your investigation. I hope our skills and not just our integrity were of help to you. As you gathered although we are based in Glasgow in Scotland our network extends throughout the UK and indeed the world if required. It has been a pleasure working with you and assisting you in this complex investigation. Good luck for the future and do keep in touch. My thanks and Very best wishes
Fantastic experience: This gentleman went out of his way to be of assistance and refused to accept the offer of payment.
Happy we could be of assistance Sir thanks for your business. If you are in Glasgow please come and visit us.
Fantastic experience: I never really leave reviews but in this case I feel that I have to. I had a long lost uncle who I haven’t seen for about 30 years, he was a very integral part of my family and my adolescent years. He moved away after a family bereavement and we lost touch. I’ve never had any experience of hiring an investigator but a friend of a friend told me about Boothroyd’s in Glasgow. So, I took the plunge. I have rarely experienced the advice and support of the gentleman on the end of the phone. He was kind and professional and assured me that they would do everything that they could to find him. I only had out dated details of where he might be, I only knew his name, I didn’t even know his year of birth. Not a lot to go on and I wasn’t very hopeful to say the least. A couple of days later Boothroyd’s called me and said that they had not only found my uncle but had spoken to him and asked him if he would like to be put in touch with me. He did! I was absolutely astonished. I got his telephone number from Boothroyd’s and I called him straight away. I cannot describe the emotions that ran through me. We are meeting when the COVID thing allows us to and we both cannot wait. THANK YOU BOOTHROYDS!! Kind, considerate, supportive, professional. Look no further for a PI! Top class, well done and thank you.
Dear Steve
Thank you Sir, jobs like yours give us great job satisfaction so it was a pleasure to solve this case for you. I hope your family have a wonderful get together when you are able to. Please keep in touch and let us know how it goes and send some happy snps if you wish to. Thanks for the review and if you are in Glasgow please do drop in.
Fantastic experience: Contacted Boothroyds on Wednesday they found my husband next day Thursday the service,compassion and care shown to me was 1st class I could not fault this company in any way especially Bob who was terrific I would not hesitate in recommending this company to any one excellent service in no time if you need this type if work done contact Boothroyds there terrific I phoned after this event for advice and this was also 1st class if I ever require this type of service again I know who I will be contacting thanks again Jean
Dear Jean Thank you so much for the review I am so glad we could help you and you were able to achieve your goal. We often help clients who have no knowledge of the the investigation industry. I am glad we created a good impression. I am.also glad you felt secure in our knowledge that you were comfortable asking for advice. As a local company of private investigators based in Glasgow we often find that clients fall for those who advertise as being in Glasgow these companies pretend to be in every city in the UK.
I wish you all the best for the future. Best wishes
Bob Carrigan
Managing Director
Fantastic experience: I recently instructed Boothroyd Associates in Glasgow to conduct surveillance upon my Partner as I believed she was having a secret relationship with a work colleague when she was working away between Glasgow and Edinburgh. The investigators managed to unearth the truth behind her late nights out and provided me with undeniable evidence of her adulterous behaviour with her “work colleague”. I cannot thank Boothroyds enough, the passion these guys have for their work is clear from the word go, I’m confident that this has got to be one of if not the best PI company’s in Scotland. I would highly recommend this company on their customer service alone never mind the extra steps they took to ensure the truth was discovered in my case.
Dear Darren, Thank you for obliging with a review we really appreciate it. I am glad you got a result, the truth is easily reconciled. We certainly were challenged with the apparent random changes of location between Glasgow and Edinburgh but working with you on the correct strategy was down to our experience and you the client working closely with us.
I sincerely hope things work out. Thanks again for taking the time to write a review.
Bob Carrigan Managing Director
Negative experience: Never ever deal with this agency. I asked to conduct a background check on my daugther’s ex partner. I talked to Bob Carrigan, director of the agency. He took my money and until I asked him about the results two months later, I had not heard from him. According to him he could not find anything on my daughter’s ex – was it a reason why he never bothered to inform me about the progress? Not finding anything was a big surprise for us as we, ourselves, knew about ex partner’s criminal convictions and other half criminal actions of his. I asked for a refund but was told there would be no refund. I was also promised by Bob for further investigation on my daughter’s ex past. Again, two more months later, no news! Taking my money is the only thing the agency did to me! Had I known it, I would have asked other agencies who promise a proper background check. Think twice before approaching this agency! I had to click on one star in order to post this review, but it should be ZERO stars
Dear Natasha, I am surprised at your review. You called me on the back of what you agreed was a previous good experience of our company. From the onset the terms and conditions of this company were explained and issued to you both verbally and in writing. You seemed to be in agreement with them. They clearly state that we cannot get criminal record information as this is illegal, This investigation agency never break the law. We have helped many clients in over over ten years of trading and have never received a bad review. I am sorry you are clearly disappointed with the service but you were advised both in, the the easy to read, terms and conditions and verbally when we spoke initially on the telephone that we cannot get criminal records. Other "investigation agencies" who can promise you criminal records are not professional investigators but are criminals under UK law. I note you have not got the information you suspect from another agency which perhaps hold the truth of the matter. I am unsure how one finds out about "half criminal actions" this is surely down to suspicion not fact and we can only report on facts I'm afraid. If we had reported to you that we thought he was dubious you would ask for evidence. If facts could have been legally found we would have reported on them. We take customer satisfaction very seriously at Boothroyds and pride ourselves on this. We can only get information from legitimate sources and have invested heavily to have many resources at our disposal. We strive from our base in Glasgow to be the top private investigation company in the UK. Our satisfied clients have had us assist them throughout the world from the USA to the far east unfortunately you are not now one of these satisfied clients. Again I am sorry you are disappointed but we did not and would never agree to provide this information unless the information could be obtained from the public domain. We did what we could legally do and hoped to review the matter on an ongoing basis. I will be in touch with you in this regard and as part of our commitment to customer service. We have had countless satisfied clients but we think it inappropriate to ask them to submit reviews. Bob Carrigan Managing Director
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