Anglia Research Services Ltd
Information about Anglia Research Services Ltd
Opening hours
- sunday: (closed)
- monday: 9h-17h
- tuesday: 9h-17h
- wednesday: 9h-17h
- thursday: 9h-17h
- friday: 9h-17h
- saturday: (closed)
We help people claim inheritances which they are legally entitled to but may not even know about. We also assist legal firms with finding missing beneficiaries, documents, and assets all around the world.
We have more accredited genealogists (members of AGRA, ASGRA and AGI), legally qualified and independently regulated staff than any other UK probate research company. Most of our case managers hold paralegal practising certificates and are regulated by the PPR, giving the reassurance of an independent complaints procedure and compensation scheme.
In addition to our work with the general public, we also provide a full range of probate genealogy and related services to legal firms, local authorities, and private deputyship organisations.
Our comment from Baker Street Directory about Anglia Research Services Ltd:
Anglia Research Services Ltd is a reputable company that specializes in genealogical research and probate genealogy. Based in Southport, their team, particularly notable members like Eileen Butcher, Sam Watkin, and Carl Bargh, are recognized for their exceptional service, professionalism, and friendly approach. Customers consistently express their gratitude for the invaluable support they received in uncovering family histories and navigating complex processes.
Some key highlights from customer feedback include:
- Efficient and Professional Service: Many users appreciate the promptness and clarity provided by staff members throughout the research process.
- Personalized Assistance: Case Managers like Eileen and Sam make efforts to ensure clients feel supported and informed, going above and beyond to meet their needs.
- Positive Outcomes: Numerous clients have reported joyful discoveries about their family history and financial benefits from what initially seemed like daunting situations.
While some customers had initial reservations about contacting the company, these concerns were quickly alleviated by the professionalism and empathy displayed by the staff. Overall, Anglia Research Services Ltd is highly recommended for anyone seeking help with family tree research or probate matters, as they turn what can be a complex and emotional process into a rewarding journey of discovery.
Anglia Research Services Ltd: Reviews
Fantastic experience: I am delighted with the service from Eileen Lavelle at Anglia Research Services in Southport. I found the information provided about my family to be invaluable and she provided me with a lot of information about their history that I never knew. She has been very helpful.
Thank you some much for taking the time over the festive break to leave your review - it is much appreciated.Wishing you a happy new year.
Fantastic experience: My mother died when I was aged 2. I was anxious to learn more of her time in the armed forces in WW2. Miss Sam Watkin of AngliaResearch was both prompt and efficient in helping me. Using the little information I had she was able to obtain my mother’s ATS service records from 1941 in much less time than I anticipated. These have been of great interest when linked to letters between my parents that I recently inherited. I am most grateful and I strongly recommend their services.
Case Manager Sam Watkin replied: "Thank you for your kind review. It was a pleasure to help and I’m glad you’ve found the records of interest".
Fantastic experience: Carl was extremely helpful and professional throughout the entire process, and kept me informed on how things were progressing. At the end of the process I requested a copy of the family tree information that had been gathered and thank Carl for providing this without delay.
We are so pleased that you were impressed with the service you received, and this feedback shall be passed onto Carl.Thank you for taking the time to leave a review.
Fantastic experience: Very happy with the service provided by Anglia Research who contacted me regarding a distant relative and I was naturally apprehensive. However Carl Bargh my Case Manager was v professional, efficient and clarified all my worries. I would not hesitate in recommending this company. Thank you.
Thank you for your kind review. It's great to hear of your recommendation. Your feedback will be passed on to Carl.
Fantastic experience: I used Anglia Research to confirm both an adoption and to locate a beneficiary whilst managing an estate. Alex was helpful and clear at all times in our communications, ensuring I fully understood what was possible and what my options were. The actual process of engagement was very smooth and I was shocked at how quickly he came back to me with the requested information. I would highly recommend both the company and Alex, and if I need to use this type of service in future I'll definitely be in touch.
Good afternoon Lindsey and thank you so much for taking the time to leave your review. We’d be delighted to assist you again in the future.
Fantastic experience: I am pleased to recommend Anglia Research, who recently handled a matter for me extremely efficiently. From notification to receipt of the fund distribution took only 10 dys to transfer internationally to me. My especial thsnks to Carl Bargh, Case Manager, who discovered our address even though we had moved from England..
Mr Wincott - thank you for leaving your review; it is always pleasing to hear where we were able to bring a matter to a satisfactory conclusion.Wishing you all the best.
Fantastic experience: A surprise phone call 18months ago from Anglia Research lead me through a fascinating time resulting in a wonderful cheque heading my way. Initially was wondering what was going on as a distant family member had past away and alot of work needed to be done to track beneficiarys down. In stepped the incredible Eileen Butcher from Anglia a dedicated manager ensuring communication was smooth and kept me up to date with the process as the journey came to an end. A special mention also to Nicki Brumby at Wolsey for excellent communication & plenty of documents for signing over the months making my job a doddle Kind regards & thank you Geoff Ormesher
Good morning Geoff, and thank you for your kind words.Both Eileen and Nicki appreciate you taking the time to leave a review and both said what a pleasure it was to assist you in this matter.Have a great festive break!
Fantastic experience: Excellent service from Eileen Butcher right the way through the process.
Eileen Butcher replied: "It was my pleasure Robert - thank you for your kind words".
Fantastic experience: I can not Thank Anglia research enough Eileen Butcher was fantastic she talked me through every process and I even got a cheque and more importantly a copy of my family tree which is unbelievable I could never have researched this myself so once again Thankyou thankyou.
Eileen Butcher replied: "Caron, I was delighted to assist you and guide you through the process. Thank you for giving up your time to leave a review".
Fantastic experience: Eileen was very helpful and responded very quickly to my request for a copy of the family tree. Thanks Eileen!
Eileen Butcher responded: "Thank you so much for taking time out to leave your kind review, it is much appreciated."
Fantastic experience: As with many other people it was a bit of a shock to be contacted by Eileen advising that a relative of my mother had died intestate. Hesitant at first it soon became apparent that this was not a scam. Eileen explained the procedure and what paperwork was required from me to make a claim application. Professional throughout and after a lot of hard work from her persuading other relatives to apply the inheritance came through. Never thought anything would come of it but myself and lots of cousins etc have benefitted. Thank you.
Case Manager Eileen Butcher responded: "It was a pleasure to assist you with this matter Denise and I enjoyed the conversations we had along the way."
Fantastic experience: I guess like most people who receive a call out of the blue from a company like, this instinctively you feel that it must be a scam. Nothing could be further from the truth as members of my family engaged with Eileen Butcher from Anglia who was efficient and respectful in equal measure. Lovely lady
Thanks for taking time to leave your review, we've made Eileen aware of your kinds words. Review like this really do help give comfort to others that we've contacted who are maybe a hesitant to engage with us so thank you again.
Fantastic experience: Thank you to Eileen Butcher and Anglia research services for there help in tracing myself in regards to a relative who died intestate. The family tree I received was very interesting and has stirred my curiosity to find out more.
Thank you for taking the time to leave a review, Mr Garside. We are delighted to be of assistance to you, and are pleased that the verified family tree sent to you is of particular interest.
Fantastic experience: Diligent, unobtrusive and swift. An excellent company offering a service I had never known to exist. Use with confidence. My contact, Eileen Butcher, was so helpful and knew exactly what to do - I'm very pleased. Thank you!
Eileen responded with: Louise, delighted to be of assistance and thank you for your kind words. We do indeed work in niche industry but pride ourselves on providing a personable yet professional service. All the very best for the future.
Fantastic experience: Thank you for finding our "long lost relative". I have been researching my family history for more than 20 years and had no idea that I had another Great Uncle! Excellent service - can highly recommend Anglia Research!
Sam Watkin replied: "Jennefer, thank you for taking the time to leave a review – it was a pleasure helping you discover more about your family and I hope you find the family tree of interest".
Fantastic experience: A big thank you to Eileen Butcher at anglia research, about a relative that had passed away. Money received was not a big amount, the information about relatives was more important, big thanks again for all you did.
Eileen Butcher replied: Happy New Year, Henry. It was my pleasure to assist you with this matter and thank you for giving up some time to leave your review.
Fantastic experience: So you get a phone call along the lines of "Hello, I'm a Probate Genealogist, a long lost relative of yours has passed away with no Will in force and you may be a beneficiary...." and you can imagine my first thoughts! Thank goodness I did not put the phone down there and then....Eileen Butcher of Anglia Research proceeded to give me information about my family, some of which I knew, but more of which I definitely didn't know! Eileen completely understood my caution about confirming too much too soon, and made sure that I had all her contact details and information before I went away to do my own "due diligence". After a few phone calls to my relatives to confirm the information that I'd been given, and some time clarifying Anglia Research's credentials, as well as some other bits of detective work, it was clear that Eileen's approach was indeed genuine. There then followed a couple of weeks of phone calls and email exchanges with Eileen, each time with new nuggets of information changing hands. It led to fantastic new friendships being forged on the other side of the world with relatives that I previously did not know even existed, and in my opinion, was the real "money can't buy" legacy of our recently deceased family member. Of course, Eileen's remit was to track down all remaining relatives of the deceased person, for the Solicitor who was handling their Estate. As a result, less than a year later, all those long-forgotten and unknown relatives received a share of the residuary estate. The sums involved were not "life-changing", but the newly forged friendships and relationships certainly have been. One result of our journey has been that I have begun collating a Family History which has sprung up many surprising and interesting stories. We've also been able to identify traits that "run in the family", both medical and behavioural. There are not many jobs in this world that literally and actually change people's lives for the better, but Probate Genealogists definitely fall under this list. That first phone call takes you down a rabbit hole where you discover some wonderful things. So, if you are reading this review because you've had a call from Anglia Research, and even better, if you've had a call from Eileen herself, you are in for a journey of discovery and surprises, with a professional who also has a great sense of humour laced in with tact and diplomacy. Very happy to highly recommend.
Thank you so much for leaving your review, we are really humbled by your kind words. Your comments have been passed on to Eileen and we are so pleased to hear of your positive experience.It’s absolutely fantastic that you have found some “new” relatives and we wish you and your new family all the very best for the future.
Fantastic experience: Exceptional Service :)
Fantastic experience: I would like to say a massive thank you to Eileen Butcher, nothing was to much trouble to her, the help and information she gave us was excellent. What a person to have on your team.!
Case manager Eileen Butcher said: "Thank you very much for your lovely review and I am glad I was of help".
Fantastic experience: Eileen was exceptionally helpful, responsive and professional. She went above and beyond to help me resolve my situation. I would highly recommend Anglia Research.
Case manager Eileen Butcher said: "Thank you for the review. I was glad to be able to suggest new lines of enquiry for you".
Fantastic experience: I was contacted by this company in february regarding an unknown relative who had passed 7yrs ago, the lady who contacted me Eileen Butcher gave me so much family history that i realised this had to be genuine. Yesterday less than 5 months after initial contact I recieved a cheque for £194.70 , what a pleasant surprise for something that cost me nothing, not only that but the lovely lady is also sending me info on my family tree...the real icing on the cake!! Thank you so much Eileen Butcher and Anglia research, I would definitely recommend your services.
Eileen Butcher replied: Thank you very much for your lovely comments. It was a pleasure assisting you.
Fantastic experience: i found the contact with Anglia Research was very professional , also very friendly and informative. The research was in connection with a deceased relatives estate.The money involved was small but it intriguing situation to be in. If I required Family research done in the future I wouldn't hesitate to use Anglia research to act for me.
Eileen Butcher replied with: "Thank you for your kind works Carole - it was a pleasure working on your case".
Fantastic experience: I was contacted by Eileen Butcher a few weeks ago. She is an extremely friendly person to speak to. She listened to me as well as explaining the facts and processes until I understood fully. Nothing was too much trouble. She displayed a great deal of empathy and understanding of my particular circumstances. She was very professional but personable as well, making my experience with Anglia very pleasant and financially rewarding. She must certainly be a huge asset to your team of case workers. I wish her and all colleagues very best wishes. Maureen Garlick
Thank you so much for your kind words, Roy. We really appreciate you taking the time to share your experience with us. We pride ourselves on our sensitivity and discretion so it's nice that Eileen lived up to this, as ever.
Fantastic experience: I had the pleasure of being contacted by Anglia Research, who were tracing a distant relative. Eileen Butcher carried out the research, and I found her to be very personable, friendly and professional. I was delighted to recently receive a cheque from the estate, once all of the enquiries had been completed. Eileen has also kindly offered to send me a copy of the genealogical research. I have no hesitation in recommending this company, for their skills in probate genealogy.
Thank you for the awesome review, Stephen! We’re happy to hear we hit the mark for you and that, as always, Eileen "went the extra mile". We hope that you enjoy your copy of the genealogical research.
Fantastic experience: Very professional
Fantastic experience: Sam Watkin has been a very valuable help with my family research. She used our local community facebook page to find me from a cold case she was working on. As a result I will have a family tree to work from which is priceless to me and my family. Sam continues to provide instant support, help and encouragement constantly. We can't thank her enough for all her excellent work.
Sam said: “Thank you so much for your kind words. It’s been a pleasure to work on your tree and to help answer the questions you had about your mum’s family. Don’t hesitate to ask any further questions during the administration of the estate and I hope you enjoy visiting the UK and seeing your ancestral home next year.”
Fantastic experience: I have worked with Chris Ferry and the team at Anglia Research in my professional capacity for quite a number of years now and find the service that Chris provides absolutely exemplary! I would strongly recommend the services of Anglia Research to anyone - they are outstanding!
Fantastic experience: I would recommend Anglia research to you as they are very professional in what they do, Carl Bargh was my case manager, he kept me Informed with every step of the way of the case and I found him to be very informative and sensitive to the case in hand, all in all I'm very satisfied with the way our case was handle and I would recommend this company to you...thank you Carl
Fantastic experience: Hi, I don't usually write reviews (lazy), however want to say a massive thanks to Sam Watkin and everything she did for me, what a wonderful person and so easy to get along with.
Sam said: Thank you for your lovely review – it was an absolute pleasure to be able to help you.
Fantastic experience: Excellent service provided by Eileen Butcher always dealt very efficiently and promptly with any questions I had nothing seemed too much trouble, very satisfied with the whole experience.
Case Manager Eileen Butcher said: Thank you very much for your comments. I pride myself on my professionalism and it is lovely to be complimented on my work for Anglia Research.
Fantastic experience: Just wanted to say a very big thank you to Sam Watkin for all her professionalism, expertise and kindness. I will be forever grateful.
Case Manager Sam said "Thank you for the lovely comments and it was my absolute pleasure to be able to help."
Fantastic experience: Eileen Butcher is an outstanding employee! She is friendly, personable, and cares about helping you. Anglia Research and Eileen did a remarkable job of locating me in the U.S. after the death of a relative. Eileen explained the lengthy Probate process and I feel like I have a competent guide through it. A plus was finding out about my roots! The process is ongoing; however I am confident that it will be positive thanks to Eileen's support.
Eileen said "Thank you so much for your lovely comments. It has been a pleasure working with you and very interesting tracing you and hearing your story."
Fantastic experience: I have been extremely impressed with the efficiency and courtesy of Anglia Research, and especially Eileen Butcher, and would happily recommend both to anyone who, like me, had correspondence from several different genealogical research companies, and didn't know which one to instruct. From experience I would say "go with Anglia!".
Eileen said: "We pride ourselves on being friendly and professional and it is lovely to hear your very kind comments. Thank you very much."
Fantastic experience: Eileen is always helpful and seems to have a wealth of information at her fingertips.
Eileen says "Glad to have been of assistance and happy to help trace the relatives. Thanks for the review."
Positive experience: Excellent service and much speedier than expected
Sam says thank you for your lovely feedback and that she hopes you find the family tree of interest
Fantastic experience: Oliver great at explaining and answering our questions
Oliver says thanks and that he hopes you enjoy trawling your family tree.
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